Glossary/Engagements and reports

Service auditor

A service auditor is the practitioner who reports on controls at a service organization, such as in a SOC 1 or SOC 2 report, and must be independent of the service organization.

CORAA TeamUpdated November 5, 2026

Definition

The service auditor is the practitioner who examines and reports on a service organization's controls. Under AU-C 402 and AT-C 320, the term applies to the person who reports on controls at a service organization that may be relevant to user entities' internal control over financial reporting. By extension it is used in SOC 2 work. The service auditor's client is the service organization, and the report is used by user entities and their auditors.

Why it matters in an audit or review

The user auditor decides whether the service auditor is competent and independent before relying on the report. AU-C 402 asks the user auditor to evaluate the service auditor's professional competence and independence from the service organization, as well as the standards under which the report was issued.

Example

Illustrative: a payroll vendor's SOC 1 is issued by a small firm. The user auditor checks the firm's peer review status, confirms the report is dated within the client's fiscal year and reads the opinion. If the report is dated before the year-end, the auditor asks for a bridge letter.

Common mistakes

  • Assuming any CPA firm can serve as service auditor without checking independence from the service organization.
  • Confusing the service auditor with the user auditor.

Sources

  • AICPA, AU-C Section 402, Audit Considerations Relating to an Entity Using a Service Organization
  • AICPA, AT-C Section 320, Reporting on an Examination of Controls at a Service Organization Relevant to User Entities' Internal Control Over Financial Reporting

Definitions paraphrase AICPA and FASB guidance; read the standard itself before relying on a requirement. Example figures are illustrative. This page is guidance, not professional advice. Report an error

Standards

AT-C 320AU-C 402

Related terms

  • Service organization
    A service organization is a third party that provides services to user entities that are part of those entities' information systems relevant to financial reporting, such as payroll, hosting or custody.
  • SOC 1 report
    A SOC 1 report is a service auditor's report on controls at a service organization that are relevant to its customers' internal control over financial reporting.
  • SOC 2 report
    A SOC 2 report is a service auditor's report on controls at a service organization relevant to security, availability, processing integrity, confidentiality or privacy. It is not a report on financial reporting controls.
  • Independence
    Independence for an auditor means independence of mind and independence in appearance. It is required for audits and reviews, and under the AICPA Code it is judged using a conceptual framework.

Go deeper

All glossary terms →

For US CPA firms

Join the CORAA waitlist

CORAA AI drafts audit working papers from your client’s QuickBooks books and does the first pass: lead schedules, tie-out, memos, draft notes and letters. CORAA Network reviewers clear every finding. Your firm reviews and signs.

  • First audit free, so you can judge the quality on a real file
  • Flat fee by entity size; messy books included
  • We work only with CPA firms, never their clients
See how it works →

* required