Free Word template · Firm practice

Client Information Request Letter

The first request letter sets the pace for the whole engagement. A letter with dates, formats and a place for the client to say “none this year” gets better, faster answers than a loose email with a list.

Standard
Firm practice
Format
Word (.docx)
Cost
Free
Access
No sign-up

What it is

The first request letter sets the pace for the whole engagement. A letter with dates, formats and a place for the client to say “none this year” gets better, faster answers than a loose email with a list.

This template has a request schedule with item numbers, periods, formats, due dates and a comments column, plain rules for naming and sending files, a short list of topics for the planning call, and a timing paragraph that is honest about what happens if items are late.

When to use it

What’s inside

Standard cited

This template follows Firm practice. It is written in our own words, except for phrases the standard requires the document to contain, with [bracketed placeholders] for client details, amounts in USD and dates as MM/DD/YYYY. Check it against the current standard and your firm’s methodology before use.

Download free Word template (.docx)

Questions

How many items should go in the first request?

Everything you need to start, split by due date so the client sends the first group quickly. A long list with one due date tends to arrive all at once and late.

Should the letter name the staff who will do the work?

Name one contact for the client’s questions. Staffing details belong in the engagement letter or proposal.

What if the client does not use accounting software?

Change the format column to the form they can produce, such as bank statements and a spreadsheet of transactions, and expect more preparation time. Say so in the fee assumptions.

How does this link to the PBC tracker?

Copy each row of the table into the PBC tracker with the request date and due date. The tracker then ages anything outstanding and feeds the follow-up letters.

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