The formulas
- Utilization = billable hours / available hours
- Billable hours at target = target % x available hours
- Gap = billable hours - billable hours at target
How it works
Available hours are the hours a person could charge after you remove the time you decide to exclude, such as holidays and leave. State which definition you use, because utilization on total paid hours is lower than utilization on available hours.
Use the available hours calculator in this set to build the denominator.
Illustrative figures only. Check the result against your firm's methodology before relying on it.
Common questions
Should available hours include training time?
That is a firm policy choice. Whichever you choose, apply it to every person so the ratios compare.
Is a higher utilization always better?
No. It is a measure of how time is spent. Review, training and quality work reduce it by design.
How is it different from realization?
Utilization measures hours. Realization measures the dollars those hours earn.
Formulas on this page are the standard definitions.
Runs in your browser. The figures you type are not sent to CORAA or stored. Check the result against your firm's methodology before relying on it.