This గోప్యతా విధానం describes how CauseConnect AI Solutions Pvt Ltd ("Coraa", "we", "us", or "our") collects, uses, and protects personal data when you use our సేవలు. We are registered in Bangalore, India.
Who we are
Coraa is an enterprise software platform that automates vendor onboarding and కంప్లయన్స్ workflows. We coordinate outreach, document collection, approvals, and reporting across ఇమెయిల్, chat, and voice.
Our commitments at a glance
- Your data is yours. You retain all right, title, and interest in your Customer Data.
- We do not use Customer Data to train any machine learning models.
- You have a right to deletion. You can request deletion at any time.
- We comply with data subject rights requests. Contact privacy@coraa.ai.
Data we process
We act as a processor of Customer Data and a controller for our own operational data.
- Account data, names, ఇమెయిల్s, కంపెనీ information, user settings.
- Workflow data, vendor contacts, messages, files, questionnaires, approvals, and ఆడిట్ ట్రెయిల్లు provided or generated in the service.
- Technical data, logs, device information, IP చిరునామా, and diagnostics for security and performance.
- Support data, communications with our support and success teams.
How we use data
- Provide, secure, and improve the సేవలు.
- Operate automated outreach, document collection, validation, and reporting as instructed by you.
- Prevent abuse and maintain service reliability.
- Comply with law and enforce our agreements.
For EU or UK users, our legal bases include performance of a contract, legitimate interests, కంప్లయన్స్ with legal obligations, and consent where applicable.
Subprocessors and transfers
We use vetted subprocessors to deliver the service, such as cloud infrastructure, ఇమెయిల్ delivery, and communications providers. We enter data protection terms with subprocessors and use appropriate safeguards for international transfers, such as standard contractual clauses.
Security
We implement technical and organizational measures appropriate to the risk, including encryption in transit, access controls, and ఆడిట్ లాగ్ging. We regularly review our controls and limit access to authorized personnel.
Retention
We retain Customer Data as long as your account is active or as necessary to provide the సేవలు and comply with legal obligations. Upon termination or your request, we will delete or return Customer Data according to your instructions and our agreements.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal data.
To exercise these rights, or to submit a data subject rights request, contact us at privacy@coraa.ai. We will verify and respond consistent with applicable law.
Your responsibilities
You are responsible for the lawfulness of Customer Data that you submit to the service, including providing any required notices to and obtaining any necessary consents from the individuals you ask us to contact or process data about.
Children
Our సేవలు are intended for business use and are not directed to children under 16. We do not knowingly collect personal data from children.
Changes to this policy
We may update this గోప్యతా విధానం to reflect operational, legal, or regulatory changes. We will post the updated policy with a new date and, if material changes are made, provide additional notice.
Contact
- ఇమెయిల్, privacy@coraa.ai
- Support, support@coraa.ai
- చిరునామా, CauseConnect AI Solutions Pvt Ltd, Bangalore, India
See our Terms of Use for additional legal terms.
Related policies
Privacy FAQ
Do you use Customer Data to train models?
కాదు, we do not use Customer Data to train any machine learning models.
How can I request deletion?
You can ఇమెయిల్ privacy@coraa.ai to request deletion. We will verify your request and delete data as required.
Where are you located?
We are based in Singapore, CauseConnect AI Solutions Pvt Ltd, Bangalore, India.