Cookie Policy

What are cookies

Cookies are small text files placed on your device by a website or service. They help websites remember information about your visit, such as your session state and preferences, which makes the site more useful to you on subsequent visits.

Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a service other than the website you are visiting). We use both types.

First-party cookies

We use first-party cookies exclusively for account management and session management. These cookies are essential for the service to function correctly and cannot be disabled without affecting your ability to use the platform.

• Purpose - authenticate your identity and maintain your login session.
• Lifetime - valid for the duration of your login session, which is typically 24 hours.
• Data stored - session identifiers only. No personal data is stored in the cookie itself.

These cookies are strictly necessary for providing the service and do not require consent under most privacy regulations.

Third-party cookies

We use third-party cookies for analytics and product analytics to help us understand how visitors interact with our website and services, so that we can improve the user experience.

Analytics cookies

We use Google Analytics 4 to collect aggregated, anonymized data about website traffic and usage patterns. Google Analytics sets cookies to distinguish unique users and throttle request rates.

• Provider - Google LLC (Google Analytics 4)
• Purpose - measure website traffic, page views, user journeys, and session duration.
• Data collected - pages visited, time on page, referral source, device type, and approximate location (country/region level).
• Lifetime - up to 2 years, depending on the specific cookie.

Google's privacy policy applies to data collected through Google Analytics. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Product analytics cookies

We may use product analytics services to understand how users interact with specific features within the Coraa platform. These cookies help us identify usability issues, measure feature adoption, and prioritize improvements.

• Purpose - track feature usage, user flows, and interaction patterns within the application.
• Data collected - anonymized interaction events such as button clicks, page navigation, and feature usage.

Managing cookies

Most web browsers allow you to control cookies through their settings. You can usually configure your browser to block or delete cookies, or to alert you when a cookie is being set.

• Essential cookies - if you block first-party session cookies, you will not be able to log in or use the Coraa platform.
• Analytics cookies - you can block third-party cookies without affecting core functionality. You can also use the Google Analytics opt-out add-on linked above.

For instructions on managing cookies in your browser, visit your browser's help documentation or allaboutcookies.org.

Changes to this policy

We may update this Cookie Policy to reflect changes in our practices or for legal, regulatory, or operational reasons. We will post the updated policy with a new effective date.

Contact

• Email - privacy@coraa.ai
• Support - support@coraa.ai
• Address - Cause Connect Pte. Ltd., 68 Circular Road, #02-01, 049422, Singapore

See our Privacy Policy for how we handle personal data, and our Terms of Use for additional legal terms.