Audit findings often require ஆதாரம் from the வாடிக்கையாளர்: a missing invoice, a board resolution, a bank statement, an MSME declaration. The traditional path is email back-and-forth with attachments that the audit குழு has to organize. CORAA's வாடிக்கையாளர் Portal converts findings into AI-drafted questions, delivered via மேஜிக்-லிங்க் email to the வாடிக்கையாளர். The வாடிக்கையாளர் opens the link, uploads files or types responses, and the response routes back to the originating finding.
Two paths to the same audit conclusion. One leaves traces; the other doesn't.
From the Findings inbox, the கணக்காய்வாளர் selects one or more findings that need வாடிக்கையாளர் ஆதாரம் and clicks Send to வாடிக்கையாளர். CORAA drafts a question per finding (AI-suggested, editable), lists the expected attachment, and bundles them into one questionnaire.
The வாடிக்கையாளர் gets an email with a மேஜிக்-லிங்க் to the questionnaire. No account, no signup. Click the link, see the questions, upload files or type responses, click Submit.
Each response routes to the originating finding. The audit குழு sees the response inline on the finding record. If the response resolves the finding, the கணக்காய்வாளர் marks it Resolved; if not, sends a follow-up question.
CORAA reads the finding's description, the linked voucher, and the audit context, then drafts a polite, specific question for the வாடிக்கையாளர். Example: 'Could you please share the GST invoice and bill of sale for vehicle ENGREF24250007, sold for ₹31.2 lakh, for our audit records?'
Email delivery via a unique மேஜிக்-லிங்க் per questionnaire. The link expires after the configured period (default 7 days). The வாடிக்கையாளர் opens the link in any browser, no signup.
Per-question status: Requested, Awaiting வாடிக்கையாளர், Awaiting கணக்காய்வாளர் Review, Resolved, Closed. The questionnaire-level status aggregates across questions.
Every response (file, text, or both) routes back to the originating finding. The audit குழு sees the response inline on the finding record. The audit log preserves who sent the question, when, and what response came back.