This Privacy Policy describes how CauseConnect AI Solutions Pvt Ltd ("Coraa", "we", "us", or "our") collects, uses, and protects personal data when you use our services. We are registered in Bangalore, India.
Who we are
Coraa is an enterprise software platform that தானியக்கமாக்குs விற்பனையாளர் onboarding and compliance workflows. We coordinate outreach, document collection, approvals, and reporting across email, chat, and voice.
Our commitments at a glance
- Your data is yours. You retain all right, title, and interest in your வாடிக்கையாளர் Data.
- We do not use வாடிக்கையாளர் Data to train any machine learning models.
- You have a right to deletion. You can request deletion at any time.
- We comply with data subject rights requests. Contact privacy@coraa.ai.
Data we process
We act as a processor of வாடிக்கையாளர் Data and a controller for our own operational data.
- Account data, names, emails, நிறுவனம் information, பயனர் settings.
- Workflow data, விற்பனையாளர் contacts, messages, files, questionnaires, approvals, and கணக்காய்வுத் தடங்கள் provided or generated in the service.
- Technical data, logs, device information, IP address, and diagnostics for security and performance.
- Support data, communications with our support and success குழுக்கள்.
How we use data
- Provide, secure, and improve the services.
- Operate தானியக்க outreach, document collection, மதிப்பீடு, and reporting as instructed by you.
- Prevent abuse and maintain service reliability.
- Comply with law and enforce our agreements.
For EU or UK பயனர்கள், our legal bases include performance of a contract, legitimate interests, compliance with legal obligations, and consent where applicable.
Subprocessors and transfers
We use vetted subprocessors to deliver the service, such as cloud infrastructure, email delivery, and communications providers. We enter data protection terms with subprocessors and use appropriate safeguards for international transfers, such as standard contractual clauses.
Security
We implement technical and அமைப்புal measures appropriate to the risk, including encryption in transit, access controls, and audit logging. We regularly review our controls and limit access to authorized personnel.
Retention
We retain வாடிக்கையாளர் Data as long as your account is active or as necessary to provide the services and comply with legal obligations. Upon termination or your request, we will delete or return வாடிக்கையாளர் Data according to your instructions and our agreements.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal data.
To exercise these rights, or to submit a data subject rights request, contact us at privacy@coraa.ai. We will சரிபார் and respond consistent with applicable law.
Your responsibilities
You are responsible for the lawfulness of வாடிக்கையாளர் Data that you submit to the service, including providing any required notices to and obtaining any necessary consents from the individuals you ask us to contact or process data about.
Children
Our services are intended for வணிகம் use and are not directed to children under 16. We do not knowingly collect personal data from children.
Changes to this policy
We may update this Privacy Policy to reflect operational, legal, or ஒழுங்குமுறை changes. We will post the updated policy with a new date and, if material changes are made, provide additional notice.
தொடர்பு
- மின்னஞ்சல், privacy@coraa.ai
- ஆதரவு, support@coraa.ai
- முகவரி, CauseConnect AI Solutions Pvt Ltd, Bangalore, India
See our Terms of Use for additional legal terms.
Related policies
Privacy FAQ
Do you use வாடிக்கையாளர் Data to train models?
No, we do not use வாடிக்கையாளர் Data to train any machine learning models.
How can I request deletion?
You can email privacy@coraa.ai to request deletion. We will சரிபார் your request and delete data as required.
Where are you located?
We are based in Singapore, CauseConnect AI Solutions Pvt Ltd, Bangalore, India.