This गोपनीयता नीति describes how Cause कनेक्ट Pte. Ltd. ("Coraa", "we", "us", or "our") collects, uses, and protects personal डेटा when you use our services. We are registered in Bangalore, India.
Who we are
Coraa is an एंटरप्राइज़ software प्लेटफ़ॉर्म that automates वेंडर onboarding and अनुपालन वर्कफ़्लो. We coordinate outreach, document collection, अनुमोदन, and रिपोर्टिंग across email, chat, and voice.
Our commitments at a glance
- Your डेटा is yours. You retain सभी right, शीर्षक, and interest in your ग्राहक डेटा.
- We do not use ग्राहक डेटा to train any machine learning models.
- You have a right to deletion. You can request deletion at any समय.
- We comply with डेटा subject rights requests. संपर्क गोपनीयता@coraa.ai.
डेटा we प्रक्रिया
We act as a processor of ग्राहक डेटा and a controller for our own operational डेटा.
- खाता डेटा, names, emails, कंपनी information, उपयोगकर्ता settings.
- वर्कफ़्लो डेटा, वेंडर contacts, messages, files, questionnaires, अनुमोदन, and ऑडिट ट्रेलs provided or generated in the service.
- Technical डेटा, logs, device information, IP address, and diagnostics for सुरक्षा and performance.
- Support डेटा, communications with our support and success टीम.
How we use डेटा
- प्रोvide, secure, and improve the services.
- Operate automated outreach, document collection, validation, and रिपोर्टिंग as instructed by you.
- Prevent abuse and maintain service reliability.
- Comply with law and enforce our agreements.
For EU or UK उपयोगकर्ता, our legal bases include performance of a contract, legitimate interests, अनुपालन with legal obligations, and consent where applicable.
Subprocessors and transfers
We use vetted subprocessors to deliver the service, such as cloud infrastructure, email delivery, and communications providers. We enter डेटा सुरक्षा शर्तें with subprocessors and use appropriate safeguards for international transfers, such as मानक contractual clauses.
सुरक्षा
We implement technical and organizational measures appropriate to the जोखिम, including एन्क्रिप्शन in transit, access controls, and ऑडिट logging. We regularly समीक्षा our controls and limit access to authorized personnel.
प्रतिधारण
We retain ग्राहक डेटा as long as your खाता is active or as necessary to provide the services and comply with legal obligations. Upon termination or your request, we will हटाएँ or return ग्राहक डेटा according to your instructions and our agreements.
Your rights
Depending on your location, you may have rights to access, correct, हटाएँ, restrict, object to processing, or request portability of your personal डेटा.
To exercise these rights, or to सबमिट a डेटा subject rights request, संपर्क us at गोपनीयता@coraa.ai. We will verify and respond consistent with applicable law.
Your responsibilities
You are responsible for the lawfulness of ग्राहक डेटा that you सबमिट to the service, including providing any required notices to and obtaining any necessary consents from the individuals you ask us to संपर्क or प्रक्रिया डेटा के बारे में.
Children
Our services are intended for business use and are not directed to children under 16. We do not knowingly collect personal डेटा from children.
Changes to this नीति
We may अपडेट this गोपनीयता नीति to reflect operational, legal, or नियामक changes. We will पोस्ट the updated नीति with a नया date and, if material changes are made, provide additional notice.
संपर्क
- ईमेल, गोपनीयता@coraa.ai
- Support, support@coraa.ai
- पता, Cause कनेक्ट Pte. Ltd., Bangalore, India
See our Terms of Use for additional legal terms.
Related नीतियाँ
गोपनीयता FAQ
Do you use ग्राहक डेटा to train models?
नहीं, we do not use ग्राहक डेटा to train any machine learning models.
How can I request deletion?
You can email गोपनीयता@coraa.ai to request deletion. We will verify your request and हटाएँ डेटा as required.
Where are you located?
We are based in Singapore, Cause कनेक्ट Pte. Ltd., Bangalore, India.